Services
The Yacht Companion Experience is the basis of our service. In addition to this Experience, you can choose other arrangements or ‘extra’ services to make your date even more exciting (please contact us for additional wishes, we can check the possibility for you).
Deposit
Is this your first time booking with us? Well, in the spirit of building a trustful relationship, you won’t have to pay the full amount in advance at once. We only require a 50% deposit by bank or credit card to guarantee the booking. The remaining amount must be credited at least 8 hours before the start of the date. In the event of requesting a last-minute booking (12 hours or less in advance of the start date and time), you must pay the entire amount in advance.
For bookings within the Benelux, we only accept cash payments and if you are a regular client. We consider you a regular client if you have made two or more bookings with us. We prefer full cashless payment in advance.
Check out the rates and payment methods here.
Cancellation policy
We understand plans can change. If that’s the case, please contact us as soon as possible to discuss the options. Below you will find the conditions under which a booking can be cancelled or rescheduled.
If you cancel your booking within 72 hours before the start of the booking, we will charge you the full amount. If you cancel your booking before, we will charge you a fee of 50% of the total booking costs.
Any costs we have incurred up to that point for accommodations, travel, or other reservations are not eligible for a refund. A refund is only based on the costs of the booking itself.
To rebook your booking, we charge 10% of the total booking costs excluding other costs. Rebooking is only possible in consultation with us, as it is based on the availability of the companions as well.
We will always do our best to find a suitable solution. We believe in quality over quantity and lasting relationships with both our companions and clients. We apply a minimum booking duration of 8 hours within Europe. The minimum booking duration for outside Europe is 12 hours.
Unblurred photos
If you have booked more than 16 hours with us and have adhered to the applicable client etiquette, you can request unblurred photos of the companions for future bookings. The photos will be visible on the website without any blur. Not all companions have given permission to share identifiable photos, so it may be that we cannot send recognizable photos of some companions.